Summary
14-year professional leader with varied P&L responsibility with business to consumer and business to business sales. Successfully applied Six Sigma & Lean principles to achieve turnaround and record-setting successes in distribution operations. Full decision-making authority over 6 managers, supervisors and 280 employees in mail order pharmacy operations. In addition, turned around quality department, improving performance of a major packaging distribution center, handling $207 million of assets. Reduced costs $63,000 in 3 months; improved productivity 60%. Outstanding communicator at all levels; outgoing, pragmatic, and persuasive. MA, Strategic Communications & Leadership; BS, Construction Management.
I'm Interested In:
Business Deals
Career Opportunities
Commercial Real Estate
Consulting Opportunities
Finding Employees
Finding Partners
Networking
Promoting My Business
Sharing Expertise
Starting a Business
Skills:Business Development
Customer Service
Executive Management
Human Resources
Information Technology
Internet / E-commerce
Management
Manufacturing / Production
Operations
Quality Control
Sales
Strategy / Planning
Training
Experience:Aerospace / Aviation / Defense
Construction
Consulting
Employment / Staffing / Recruiting
Healthcare
Internet / E-Commerce
Manufacturing
Materials / Chemicals
Media and Communications
Pharmaceutical
Retail
Security Products / Services
Transportation / Logistics
2010 - Current
E-Commerce Executive at Data Recovery Cincinnati
Role: Full P&L of business. Develop sales channels, online marketing content, SEO, SMO. Website creation and updating as well.
Industry:
Location: ,
2009 - Current
E-Commerce Executive at Data Recovery Cincinnati
Role: Full P&L of business. Develop sales channels, online marketing content, SEO, SMO. Website creation and updating as well.
Industry:
Location: ,
2008 - 2009
Director of Operations at Humana Inc.
Role: Hired to lead a mail order pharmacy in a start up. Full decision-making authority to interview, on-board and train departments. Managed, trained, developed and inspired 280 personnel from associates to managers in five departments in two locations. Coordinate with Senior Corporate Leadership to increase quality and production awareness of facilities. Administered disciplinary actions. Increase productivity and quality.
Industry:
Location: Hamilton, OH,
2007 - 2008
Quality Assurance Manager at DELL In.c
Role: Asked to lead the quality department in a turnaround. Full decision-making authority to turn around department. Revamped facility training in terms of lean and scalability. Managed, trained, developed and motivated 16 persons from associates to supervisors in two departments (Quality, Dell Small Package Hub) serving government and small and medium-sized businesses. Coordinate with Senior Operations Managers to increase quality awareness of facility. Administered disciplinary actions. Increase productivity.
Industry:
Location: Hamilton, OH,
2006 - 2007
Materials Manager / Outbound Operations Manager at Dell Inc.
Role: Managed 60+ supervisors and materials handlers in the Dell Small Package Hub materials department. Full authority to achieve performance metrics set by management. Managed one shift performing outbound shipping. Team building. Performance improvement. Coordinated process development and ensured implementation across all shifts. Collaborated with other shift managers to manage alignment between shifts and ensure smooth production. Handled financial business controls, layered audits and receiving audits. Managed carrier relations. Inspected quality of products while guaranteeing budget constraints were met. Managed warranty returns section.
Industry:
Location: Hamilton, OH,
2005 - 2006
International Shipping Operations Manager at DELL Inc.
Role: Asked to turnaround the shipping department to hit performance metrics. Full authority to turn department around. Managed 2 shifts of 50+ personnel each responsible for material packaging for international shipment. Productivity improvement. Increased service quality and quantity levels. Process improvements for department. Professional development of associates. Resolved strategic logistics issues by conducting weekly overseas conference calls.
Industry:
Location: Hamilton, OH,
1997 - 2005
Naval Intelligence Officer at United States Navy
Role: Risk analysis. Executive presentations. Trained combat aircrews. Served as the Senior Intelligence Watch Officer with Naval Criminal Investigation Service (NCIS) at the Multiple Threat Alert Center (MTAC). Extremely visible to high level military echelons.
Industry:
Location: Schenectady, NY,
